Bookings Terms & Conditions as of 1 April 2022
Full payment must be made at the time of booking to secure your accommodation and/or tour. In the event of a booking request, you will have 24 hours to pay the full amount once the accommodation has been confirmed by us. If you are experiencing payment difficulties, please contact the Shark Bay World Heritage Discovery & Visitor Centre on (08) 9948 1590.
The Shark Bay World Heritage Discovery & Visitor Centre receives a commission directly from the operator. Therefore, our services on behalf of our customers do not occur an additional service fee, unless in the case of changes or cancellations.
Please note that when making a purchase on this website your bank statement will notate 'Shire of Shark Bay' as this is the owning entity of the Shark Bay World Heritage Discovery & Visitor Centre.
In the event of an amendment or cancellation to a confirmed booking made by the Shark Bay World Heritage Discovery & Visitor Centre, an administration fee of $22.00 (inc. GST) may apply. An additional amendment or cancellation fee with the property or operator may also apply. Refer to your selected operator ‘s policy statement in your itinerary.
We reserve the right to offer alternative accommodation/tour of a similar standard in the unlikely occurrence of the accommodation/tour operator overbooking their property or for any reason beyond our control. In the event of an amendment or cancellation to your booking, a refund may apply as per operator terms and conditions.
For full Booking Terms & Conditions, please click here.
